Privacy Policy
This Privacy Policy describes how Kavanah Pouch ("we," "us," or "our") collects, uses, and protects information you provide when you use kavanahpouch.com.
Information We Collect
When you place an order or submit a form, we may collect:
- Name and email address
- Shipping address
- Order details (product, quantity, amount)
- Payment status (paid, fulfilled, etc.)
- Messages you send through our support or feedback forms
We do not store your full credit card number or payment card details. All payment processing is handled by Stripe, a third-party payment processor. Stripe's privacy policy is available at stripe.com/privacy.
How We Use Your Information
- To fulfill your order and provide shipping updates
- To respond to support and inquiry messages
- To notify you if you joined the waitlist and product becomes available
- To improve the product and customer experience
Sharing Your Information
We do not sell your personal information. We may share limited information with:
- Stripe — for payment processing
- Shipping carriers (e.g., USPS) — to deliver your order
- Service providers necessary to operate the site
Data Retention
We retain order and contact information for as long as necessary to fulfill orders, handle support, and comply with applicable law.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information where applicable under law.
Contact
Questions about this policy? Email us at support@kavanahpouch.com.